How Billing Works
All payments to Testive must be processed via credit or debit card and are paid monthly.
Monthly Payment Plan
If you selected our monthly payment plan, you were billed for only the student's first month of coaching during registration. You will then be billed again 4 weeks after the student's Kick-Off Call with their coach. All subsequent billings will be monthly, on the same calendar day as the student's Kick-Off Call. For example, if the student's Kick-Off call was on January 15th, your next payment will be processed on February 15th. When your child's coaching program ends (for instance, if you signed up for an 8-week program, and 8 weeks have passed), billing will automatically cease.
Start and End Dates
Upon enrollment, the customer will select a Start Date (Kick-Off Call) and End Date. We recommend the End Date be the planned test the is the most in the future. These dates can be adjusted in the Parent Account under Manage Account.
The last monthly charge is often prorated to due the fact that most programs end on a test date which is rarely exactly 30 days from the charge date. The final program charge will reflect this adjustment if necessary.